Logo

    Privacy Policy

    Last Updated: [31-10-2024]

    Front Photography Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website and services. By using our platform, you agree to the practices described in this policy.

    1. Information We Collect

    We collect various types of information to provide and improve our services, including:

    • Account Information: When you create an account or place an order, we collect personal information, including your name, email address, and physical address.
    • Order Information: Information needed to fulfill and ship your orders.
    • Image Metadata: When you upload images, we collect metadata associated with those images, such as camera details and geolocation data, to enhance searchability.

    Note: We do not store or process payment or bank details. Payments are securely processed by Stripe, our third-party payment processor.

    2. Purpose of Data Collection

    We collect and use your data for the following purposes:

    • Order Fulfillment: To process orders, arrange delivery, and manage payments.
    • Marketing: To promote user images on our platform and other marketing channels.
    • Platform Improvement: To improve our platform functionality and user experience.

    3. Data Sharing

    We respect your privacy and only share your data as necessary:

    • Stripe: We share necessary information with Stripe to securely process payments.
    • Email Marketing Platform: We share your email with our marketing platform for promotional communications, with options to unsubscribe.

    We do not sell or distribute your data to advertisers or unrelated third parties.

    4. User Rights and Preferences

    You have the right to control certain aspects of your privacy on our platform:

    • Marketing Communications: You may unsubscribe from our marketing emails by clicking the unsubscribe link included in these communications.
    • Account and Data Deletion: You may request to delete your account and personal data by emailing us at hello@front.photography.

    5. Security and Data Retention

    We take data security seriously and implement a range of protections to secure your information:

    Clerk: We use Clerk for secure user authentication, leveraging industry-standard encryption for passwords and two-factor authentication (2FA) to safeguard your account access.

    Stripe: All payment processing is handled by Stripe, which is PCI-DSS compliant and employs secure tokenization to ensure your payment information is never stored on our servers. Stripe’s advanced fraud protection helps monitor and prevent fraudulent activity.

    Together, these platforms help us maintain high standards of data protection, ensuring your information remains private and secure.

    6. Cookies and Tracking

    Our website uses cookies and other tracking technologies to enhance your experience, gather analytics, and personalize content.

    7. International Data Transfer

    We store and process user data on secure servers located within the UK, except for data shared with third-party services (e.g., Stripe), which may have their own data transfer practices.

    8. Contact Information

    If you have any questions or requests regarding this Privacy Policy, please contact us at hello@front.photography.

    By using Front Photography Ltd, you acknowledge that you have read, understood, and agree to follow this Privacy Policy.